At Sij Remedies, we are committed to providing you with a smooth and reliable shopping experience. Please review our shipping and returns policy below:

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1. Shipping Information

We aim to process your orders as quickly as possible. Here’s what you need to know about our shipping policy:

• Order Processing:
  Orders placed before 12 noon are shipped the same day. Orders placed after 12 noon will be shipped the following day.
• Shipping within the UK:
  All domestic orders are shipped via 1st Class Royal Mail to ensure quick and reliable delivery. You can expect delivery within 1-3 business days.
• International Shipping:
  For international orders, we use Royal Mail Standard International for reliable and affordable shipping. Delivery times may vary depending on your location.
• Next Day Delivery:
  If you require your order to be delivered the next day, we offer a Next Day Delivery service for both UK and international orders. This option is available at checkout and subject to availability.

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2. Cancellation and Returns

Due to the nature of our products, returns are not accepted after shipping. However, you may cancel your order at any time before it is shipped. Once an order is processed and dispatched, it is no longer eligible for cancellation or return.

To cancel your order before shipping, please contact us immediately at info@sijremedies.com. We will do our best to accommodate your request before the item is dispatched.

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3. Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 7 days of receiving the order. We will offer a replacement or refund for items that are damaged or incorrectly shipped, based on the issue’s nature. Please provide clear images of the damaged product or incorrect item for our review.

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4. Shipping Delays

We make every effort to ensure your order is delivered promptly, but occasionally, shipping delays may occur due to circumstances beyond our control (e.g., weather, postal strikes, or holidays). If you experience a delay, please contact us, and we will assist you in tracking your order.

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5. Shipping Costs

• UK Orders: Shipping is calculated at checkout based on the weight of the product and your shipping address.
• International Orders: Shipping rates vary based on destination and shipping method. International rates are also calculated at checkout.

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By shopping with us, you agree to the terms of this Shipping & Returns Policy. Should you have any questions or concerns, please do not hesitate to reach out to us at info@sijremedies.com.