GDPR Compliance Policy

At Sij Remedies, we are committed to ensuring the privacy and protection of your personal data in compliance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, store, and protect your data while ensuring your rights under the GDPR.

1. Data Controller

The data controller responsible for your personal data is:

Sij Remedies
Email: info@sijremedies.com

2. Data We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Transaction Information: Payment details (processed securely by third-party gateways), order history, and billing information.
• Technical Information: IP address, browser type, device information, and cookies.
• Communication Preferences: Marketing preferences, feedback, and inquiries.

3. How We Use Your Data

We use your data for the following purposes:

• To process and fulfill your orders.
• To provide customer support and respond to inquiries.
• To send updates on orders, promotions, and new products (with your consent).
• To improve our website’s functionality and user experience.
• To comply with legal obligations and prevent fraud.

4. Legal Basis for Processing Data

We process your personal data based on the following legal grounds:

• Contractual Obligations: To process your orders and deliver products or services.
• Consent: For marketing communications (you can withdraw consent at any time).
• Legitimate Interests: For improving our website and ensuring its security.
• Legal Compliance: To meet regulatory and legal requirements.

5. Data Sharing

We do not sell or rent your personal data. However, we may share it with:

• Service Providers: For payment processing, order fulfillment, and email communications.
• Legal Authorities: When required by law or to protect our rights.
• Analytics Providers: To analyze website usage and improve user experience.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by law.

7. Your GDPR Rights

Under the GDPR, you have the following rights:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request the deletion of your personal data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Transfer your data to another service provider.
• Right to Object: Opt-out of certain data processing activities.
• Right to Withdraw Consent: Withdraw consent for marketing communications.

To exercise any of these rights, please contact us at info@sijremedies.com.

8. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include:

• SSL encryption for secure transactions.
• Regular security updates and audits.
• Access controls to limit data exposure.

9. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms.

10. Updates to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.

11. Contact Us

If you have any questions or concerns about this GDPR Compliance Policy or your personal data, please contact us:

Email: info@sijremedies.com